The New Receptionist: An essential guide to the professional workplace - Paperback

by Hanna Smith (Author)

Want to go from receptionist to CEO? You need to excel at your current tasks before you begin to climb the corporate ladder. The New Receptionist addresses every area where a receptionist, secretary or assistant should excel, for example, mastering travel and time zones, IT and security, knowledge of privacy laws and what they mean in the work environment as well as daily duties such as good communication skills. THE NEW RECEPTIONIST therefore offers essential skills for the new or career-driven receptionist or assistant, receptionists who are entering the business world from other industries, receptionists who would like to improve their skills, or staff who are stepping into the role of receptionist as part of a skills development program. The New Receptionist focuses on a specific range of topics selected to ensure that every receptionist or assistant has the tools they need to succeed at the reception desk from the very first day, and to make an impression beyond. With The New Receptionist on your desk, your training has already begun. The book covers basic to advanced skills, including data protection laws, business terms, business correspondence, computer skills, the company structure, daily duties, and more. Receptionists are introduced to and guided through their daily duties in a practical manner, with additional notes and definitions of terms for a comfortable learning experience.