Where is USA Next Gen Electronics located?
We are located at 2300 Palm Beach Lakes Blvd, Ste 300E, West Palm Beach, FL 33409. We operate primarily online at www.georbella.com
, but our business is based in Florida.
How can I contact you?
You can reach us by phone at +1 (800)-434-2040, by email at sales@georbella.com
, or through our Facebook page
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options available at checkout.
How do I know if my order was placed successfully?
Once your order is completed, you will receive a confirmation email with your order number and details.
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, you can contact us immediately at sales@georbella.com
or call us at +1 (800)-434-2040 to request a change or cancellation.
Do you ship nationwide?
Yes! We ship across the United States.
How long does shipping take?
Standard delivery usually takes 3–7 business days, depending on your location. Expedited shipping options are available at checkout.
How much does shipping cost?
Shipping fees vary depending on the product size, weight, and delivery location. The exact shipping cost will be calculated at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.
What is your return policy?
We offer a 30-day return policy on most items. Products must be unused, in their original packaging, and in the same condition as when you received them.
How do I start a return?
Simply contact us at sales@georbella.com
with your order number and reason for return. Our support team will guide you through the process.
How long does it take to receive a refund?
Once your return is approved and processed, refunds typically take 5–10 business days to appear in your account.
Are your products authentic?
Yes! We only source our products from trusted brands and reliable suppliers to guarantee authenticity and quality.
Do your products come with a warranty?
Many of our products include a manufacturer’s warranty. Warranty details can be found on the product page or by contacting us directly.
How can I get help with a defective product?
If your item is defective or damaged, please contact us right away with your order details and photos, and we’ll resolve the issue promptly.
What are your customer service hours?
Our support team is available:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed
How fast will I get a response to my inquiry?
We typically respond within 24 hours during business days.
Still Have Questions?
If your question isn’t answered here, don’t worry! Our friendly team is just a message away.
📧 Email: sales@georbella.com
📞 Phone: +1 (800)-434-2040
📱 Facebook: Georbella Shop
We’re always happy to assist you!
