Resilient in Conflict: How Managers Use Mindfulness to Navigate Workplace Conflict with Courage - Paperback

by Phillis Morgan (Author)

Mindfulness For Resilience in the Workplace

This book offers a roadmap for how managers can apply mindfulness-- that is, attention, intentionally and purposefully placed--to conflict.

While it might not seem like it, conflict offers a gift: the opportunity to develop our fortitude and capacity--our resilience--to be in conflict with courage, skillfulness, and wisdom. Managers don't have to engage in habitual, reactive behaviors that lead to destructive organizational outcomes. Instead, managers can foster workplaces where relationships are stronger, decisions are of higher quality, and strife is diminished. How? By using the SNAP BC TM approach discussed in this book, managers can gain greater confidence, insight, and resilience to lead and model skillful, compassionate conflict self-management.

Back Jacket

Mindfulness For Resilience in the Workplace

This book offers a roadmap for how managers can apply mindfulness-- that is, attention, intentionally and purposefully placed--to conflict.

While it might not seem like it, conflict offers a gift: the opportunity to develop our fortitude and capacity--our resilience--to be in conflict with courage, skillfulness, and wisdom. Managers don't have to engage in habitual, reactive behaviors that lead to destructive organizational outcomes. Instead, managers can foster workplaces where relationships are stronger, decisions are of higher quality, and strife is diminished. How? By using the SNAP BC TM approach discussed in this book, managers can gain greater confidence, insight, and resilience to lead and model skillful, compassionate conflict self-management.

Author Biography

PHILLIS MORGAN, J.D., is the founder of Resilient At Work, a consultancy and training firm that helps organizations address the behaviors that contribute to workplace conflict, poor communication, high stress, incivility and bias, all of which undermine vibrant, inclusive, and productive teams. Phillis has advised CEOs, Cabinet secretaries, military generals, and senior executive service members. For her advisory work in Afghanistan, Phillis was awarded the NATO Service Medal, Secretary of Defense Medal for the Global War on Terrorism, and Joint Civilian Service Achievement Award.

Phillis has trained thousands of leaders, managers, lawyers, human capital professionals and others, in areas designed to foster more conscious, equitable, inclusive and humane workplaces. Phillis is the author of numerous publications, including The Federal Labor Relations Manual: Your Guide to Navigating the Law, a leading treatise used by labor professionals throughout the federal government.

Phillis is a certified executive coach, yoga and meditation teacher. For more than two decades, Phillis has actively sought to deepen her understanding of what it means to be awake and compassionate in the world. This learning has included advanced studies in eastern wisdom traditions with masters in India and Thailand. Phillis is committed to incorporating this knowledge into Resilient At Work's consulting and training work with organizations. The aim is to shift thinking so that a process of integrated, sustained development can occur.