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by Gemma Dale (Author)
Employee relations can be one of the trickiest parts of HR to get right, but mastering it early will set you up for career success.
Employee Relations Explained by Gemma Dale is your hands-on guide to understanding the principles, processes and people skills behind effective workplace relationships. You'll learn how to handle issues fairly, foster trust between employees and managers and apply evidence-based approaches to everyday challenges.
Gemma Dale is a senior lecturer in the Business School at Liverpool John Moores University, teaching management, HR and personal development skills to first second and third year undergraduates. She is an experienced HR professional, as Chartered Fellow of the CIPD and Fellow of the HEA, with over twenty years of experience working in a range of HR roles across multiple sectors. Gemma Dale is the author of How to Work Remotely and Flexible Working, also published by Kogan Page.