Accessible Communications: Create Impact, Avoid Missteps and Build Trust - Hardcover

by Lisa Riemers (Author), Matisse Hamel-Nelis (Author)

Ready to build credibility and optimize your communications for real business impact?

Accessible Communications is a practical guide designed for professionals seeking to develop effective, inclusive messaging that aligns with evolving regulations and business goals. Written by award-winning communications consultants Lisa Riemers and Matisse Hamel-Nelis, this book offers clear models and frameworks to help you apply accessibility principles confidently across emails, documents, videos and social media. With real-world examples and actionable tools, it helps you to build trust with your audience that expands reach, protects reputation and enhances career growth.

You'll learn how to:
- Build accessibility into your communications strategies from the outset
- Apply practical tools that optimize messaging across multiple formats
- Understand evolving legislation and its impact on communications
- Develop skills to increase audience trust

This guide supports your career development by helping you create more impactful communications that comply with regulations and drive business value.

Themes include: Accessibility and inclusivity, Communication strategy and frameworks, Practical application and tools, Career development and credibility building, Regulatory compliance and business impact

Author Biography

Lisa Riemers is an independent communications consultant and accessibility advocate who helps clients connect their people and tell their stories. Based in London, UK, Lisa advises large and complex organizations including world-leading universities, charities, insurers, business-to-business (B2B) companies and the UK government.

Matisse Hamel-Nelis is an award-winning communications and digital accessibility consultant and a PR professor at Durham College. Based in Toronto, Canada, she also founded and hosts the PR & Lattes podcast and is the past Chair of the Diversity, Equity, and Inclusion (DEI) Committee for the International Association of Business Communicators (IABC).